Who we are and what we do...

Hockhocking Internet Services began doing business, in 2005, as The Computer Doctor, a business and personal computer service and support company.  Among the many technical services we started Web Site Hosting, Web Site Design, Domain Name Registry and Dialup Internet Services.  Hockhocking Internet is a comprehensive Internet Services Company, providing Local and National Dialup Internet Access Services.


     Hockhocking Internet features fast, reliable connections at competitive prices anywhere in the continental United States, providing complete connectivity solutions.  Hockhocking Internet is a National Internet Service Provider headquartered in Lancaster, Ohio with clients in the United States and Canada.  Hockhocking Internet focuses on providing cost-effective Internet access to individual subscribers and businesses.
 

     Hockhocking Internet believes that there is growing demand for high quality, low cost Dialup Internet Access, and related services.  Hockhocking Internet's concept is NOT based upon the high cost, poor network performance, insufficient customer support, and billing problems, like other mainstream ISPs’.  Hockhocking Internet believes that excellent customer support is critical to its success in retaining existing subscribers and in attracting new subscribers.  Hockhocking Internet currently provides customer support on a 8x7 technical support.  Subscribers can also e-mail their questions directly to a customer support address at the www.hockhocking.net website.
 

     Hockhocking Internet's sales and marketing efforts have been geared toward generating positive referrals and stimulating subscriber growth and retention by providing an exceptionally high quality service to its existing subscribers.  In addition to encouraging referrals from existing subscribers, Hockhocking Internet engages in nationwide print publication advertising as well an on-line advertising.  Sales are handled directly by our telephone sales force, which responds to incoming subscription inquiries, as well as through an on-line sign-up procedure. Our on-line e-Commerce solution enables the end-user to order service by selecting a service, billing plan and payment method without the need to speak to a Hockhocking Internet customer service representive.
 

     Hockhocking Internet's primary subscribers are individuals within local dialing range of one of Hockhocking Internet's over 8,000 local access numbers throughout the U.S. and Canada. The objective is to offer service in a way that enables subscribers to have a positive experience with Hockhocking.NET, even if they are not expert computer users or have no on-line experience. Hockhocking Internet offers FEE based access to over 100,000 newsgroups.  In addition to our extensive customer support services, we provide helpful and easily understood on-line documentation, and a friendly and courteous support staff.
 

     Billing for most of the subscribers is handled by automatic charges to credit cards, automatic withdrawals out of a checking account or monthly invoicing.  Internet Service is billed each month in advance of that months usage.  Business subscribers can be invoiced upon request. The subscriber, as well as Hockhocking Internet may cancel an account at any time.
 

     Hockhocking Internet offers hosting services such as website and email hosting. Why be bothered with the hassles and maintenance of hosting your own website, email, and high speed Internet connection. Web-hosting subscribers are responsible for building their own Web sites and then uploading the pages to one of many Web servers.  Hockhocking Internet's hosting services feature state-of-the-art servers, high quality redundant connections to multiple upstream connections to the Internet, specialized customer support, and detailed statistical reporting of the hits to the website.
 

     Hockhocking Internet subscribers use their accounts for communicating, retrieving information and publishing information on the Internet.  In Company surveys of its subscribers, a substantial number of the Company's individual subscribers report that they use their Hockhocking accounts for business as well as for personal purposes. The subscribers' connection is a direct PPP connection, enabling subscribers to use any standard Internet-capable software that will run on their computers.